A charter signed by all members of SOFIA that establishes the standards and code of conduct to be observed towards fellow members, as well as their general professional and ethical conduct as registered intermediaries and agents.
An integral part of SOFIA's aims in terms of policies and maintaining standards in the profession is that members of SOFIA maintain effective communication, understanding and cooperation among one another. In such a commercially volatile and competitive industry, we appreciate that there is always the potential for commercial conflict and misunderstanding; therefore one of the elements SOFIA has implemented is the members charter.
The charter is in place as an agreed memorandum of understanding among members, which they agree to recognise and subsequently adhere to upon joining SOFIA (and during their subsequent membership) to benefit not only themselves but also their fellow members. Thus : (i) avoiding unnecessary conflicts and misunderstandings in their professional dealings, and (ii) facilitating a means of mutual cooperation to the benefit of all members and SOFIA.